Privacy Policy

This privacy notice provides information on how Kendico collects and processes your data when you visit our website or mobile application.

The Personal Information we collect:

We collect your personal data to provide and continually improve our products and services. We may collect, use, store and transfer the following different kinds of personal data about you. Kendico also uses Google Digital Marketing to propose targeted offers.

Information You Give Us:

We receive and store the information you give us, which includes information about your identity, contact details, delivery address and finances. You can choose not to provide certain information however; it will hinder the services we are able to provide to you.

Information from third parties:

We might receive information about you from third parties, like our carriers, payment service providers, advertising service providers, which enable us to process your next order more easily.

Information on your use of our website:

We automatically collect and store certain types of information about your use of our website including information about your searches, views downloads, purchases.

How we use your Personal Information:

We use your personal information to operate, provide and improve our products and services, such as
Registering you as a new customer or seller
Taking and managing your orders
Processing payments
Delivering products and services
Communicating with you concerning our services
Recommending services that might be of interest to you
Improving our website and services
Complying with legal obligations
Preventing and detecting fraud and credit risks

Cookies and How We Use Them:

Cookies allow us to distinguish you from other users of our website, which enables us to provide an enhanced browsing experience for you. We use cookies to:

Recognize and count the number of visitors to the website

See how visitors move around the website when they are using it which helps us improve the website by making it easier for users to use Identify your preferences and subscriptions such as; language settings, saved items, items stored in your basket and Prime membership

Send you newsletters and commercials tailored to your interests.

Our approved third parties may also set cookies when you use our website. Third parties include search engines, providers of measurement and analytics services, social media networks and advertising companies.

When and where we share your personal information:

Your personal information may be shared

When you complete a transaction involving a third party. You will be aware when a transaction involves a third party.

With third party companies who provide services on our behalf such as fulfilling orders, delivering packages, providing customer services and analysing data.

For legal purposes such as to enforce Kendico agreements, prevent fraud, decrease credit risks and ensure the safety of our users and sellers

Personal Information you can have access to on Kendico:

Complete order history

Status of recent orders

Personal information stored on your profile such as your email address, password, and product reviews.

Personal settings such as payment settings, email notification settings content that you recently viewed.

Sellers can access your seller account and personal catalogue

What we do to provide data security

We aim to protect all the information we collect during our interaction with you by:

We work to protect the security of your personal information during transmission by using encryption protocols and software.

Complying with Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data.

Maintaining multifaceted safeguards while collecting, storing and disclosing your personal information even to you.

You can also help us protect your personal information by signing out after each session on Kendico and protecting against unauthorized access to your devices, passwords.

Your Rights

As a user of the Kendico website you can choose:

Not to provide certain personal information

To object or restrict processing of your personal data

To unsubscribe from our emails or other communication

To prevent your browser from accepting new cookies without notifying you or block cookie

To request for your personal data to be deleted.

If you desire to do any of these things, you can contact our customer service for more information.

Further details:

If you have any questions or concerns about our policies, please contact our customer service with a detailed description and we will get back to you.

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